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Can Your Association Social Network Compete with Twitter, Flickr and Others? It Doesn't Have To. Blog: Paul Schneider's Blog | By: Mr. Paul Schneider | Released: Dec 31, 2008 11:18 AM We are doing a webinar on January 15th titled: 5 Fears Associations have about Social Media and How to Overcome Them. It is being done by Maddie Grant of SocialFish. (She is awesome by the way and has a lot of great knowledge). Maddie posted on her blog questions about what are real fears that associations have while listing what she felt were some big ones. Her post has been getting a lot of comments and is below: "5 Fears about Social Media. You know what they are: - Loss of control over your marketing messages; - how do deal with negative comments about you; - how to empower staff to speak appropriately for the association; - how to manage the time suck; - what if we build it and they don't come?" "Hi Maddie, I come at this from a little different perspective. We manage multiple associations (professional societies). Our association clients have invested a fair amount of time/money to build out Members Only areas... and in these areas we have collaboration features (forums, listservs, job banks). A major part of any association's value proposition (and the reason that members pay dues) is to be able to communicate and collaborate with other professionals in the same field. My biggest fear is that these "open" social media sites (LinkedIn in particular) will provide this collaboration capability (for free) and thus impact the existing revenue stream and value proposition that associations offer. That is my biggest fear for 2009... how to compete with or co-opt these new SM sites and defend our clients' value proposition to their members. Do you have any ideas on how associations can defend their value proposition from the onslaught of social media networks? Please add them here. Thanks, Brett" Like I said, this was a discussion that we have been having for quite awhile here in our offices and my response to Brett is below: "Brett- Interesting observation and one we deal with regularly as well. However, we think there are benefits to having a hybrid approach with these networks. First off, I agree with you that associations need to lay claim to what is a member benefit. Having a 'closed' SN system on their site where only their members can communicate and collaborate with other members around their industry takes away a lot of 'clutter' they have to sift through to get to the good information. However, 'closed' communities need to understand that members already have profiles on other open systems like LinkedIn, Flickr, YouTube, Twitter, FaceBook etc. and they need to allow the content generated by members on those open systems to be part of their associations 'closed' system. If a user already has their pictures posted in their Flickr library, getting them to re-post them to the association site will be a hard sell. However, if you can provide an easy way for those pictures to be pulled into the associations’ system from their Flickr album, you will now allow a user to easily share that content within the association system- and chances are they will be more inclined to do so. People don't like change, so don't make them have to change, just give them a new way to repurpose relevant content from the tools they are already using. We think this gives associations the best of both worlds." The truth is that social networking platforms are bing used by many of your members. If you try and get them to keep your site up to date while they try to keep their other social networking sites up to date, yours will probably get the short end of the stick. However, by not fighting these sites, but rather working with them, your organization gets greater participation from members and your user gets to participate with less work on their part. Everyone wins! Released: Dec 31, 2008 11:18 AM | Updated: Dec 31, 2008 11:21 AM Keywords: Social Media | Flickr | twitter ![]() ![]() |












